Please select the tour time in the Section Dropdown. If you purchase tickets, you may receive customer service messages via e-mail from the D-backs, including optional surveys regarding your ballpark experience. Chase Field Tour Information Tour Hotline: (602) 462-6799 For groups of 25 or more, please call (602) 462-6564. Tours last approximately 75 minutes. This is a walking tour, so please dress accordingly. Tours are wheelchair accessible, and wheelchairs are available for your use during thetour. You may request a wheelchair at the Tour Ticket Window prior to the tour. Please note that backpacks, large bags, and food and drink (except water) are prohibited. Cameras, video cameras and bottled water are permitted. Please call the Tour Hotline, and listen to the Tour Operating Schedule message for the latest tour schedule. Dates, times, and areas seen are subject to change without notice